Intercity food delivery platform Tastes2Plate will launch a hot food delivery pilot in Kolkata enabling customers to order signature dishes from popular restaurants in other cities and receive them hot and ready to eat within 12-24 hours.
The service will allow customers to opt for hot delivery at checkout by paying a nominal additional charge. The company uses proprietary technology to heat food in the destination city without opening the packaging, aiming to preserve hygiene, taste and texture.
Speaking about the initiative, Tastes2Plate CEO Gyan Srivastava said intercity food delivery was itself a challenge, while ensuring that food reached customers piping hot added another layer of complexity.
“There was huge demand for this service. For customers organising small parties, keeping food hot was a major hurdle. We will now deliver it as hot as if it has just arrived from a neighbourhood restaurant,” he told PTI
The technology is designed to keep food hot for four to five hours or longer after heating, providing customers with a window to consume their orders.
The company, which has been operating since 2019, has so far relied on specialised packaging and cold-chain logistics to keep food fresh for more than 72 hours during transit.
The hot food service will initially be available in Kolkata, with the company planning a nationwide rollout within one to three weeks, depending on the outcome of the pilot.
Tastes2Plate connects customers with signature food items from restaurants and speciality outlets of several major cities of the country, delivering them to their doorstep within 12-24 hours.
PTI
